Angies List Reviews & Others...
ANGIE'S LIST NON-MEMBER COMMENTS: (12/2015) Sarah B.
Our 2-year old bluetick coonhound is always excited to be dropped off at Carvin's Cove Bed and Biscuit. The facility is very modern and always impeccably clean. We also love that it's just a short drive outside Roanoke VA, tucked away in the serene Blue Ridge Mountains. The staff are incredible - very knowledgeable, great listeners and always friendly. Also, while we have only had to board our dog at Bed and Biscuit several times so far, each time has been consistently amazing. We always appreciate them remembering our pet's each time we return. Bed and Biscuit without a doubt has our family's vote of confidence with caring for our dog. With all the personalized care they provide, we would be willing to pay twice the amount they ask for!
ANGIE'S LIST MEMBER COMMENTS: (2015) MARK A.
"We did a preliminary visit on a very busy Sunday and were very impressed. All clients picking up their pets or dropping them off could not say enough good things about the service they received by the Carvin's Cove owners and staff. We have since booked a stay for our 2 dogs for a future date."
ANGIE'S LIST Non-MEMBER COMMENTS: (2015) Leketa W.
"We have an older dog, and feel that he gets the best of care here. The owners have let me bring in a rubber mat so my dog can get up easier. Walt seems to look forward to going to the kennel. I feel like he gets the care there that he gets at home. Carvins Cove is a beautiful facility, and with the owners living nearby, it makes me feel at ease when we leave our dog. The staff is very caring and will go out of their way to make your dog feel at home."
ANGIE'S LIST MEMBER COMMENTS: (2015) Jeffrey D.
"They took excellent care of my dog for 2 weeks."
ANGIE'S LIST MEMBER COMMENTS: (2015) Michael M.
"Carvin's Cove provided a quick response to our reservation request via e-mail and phone, and worked with our vet to get the necessary vaccination records. Staff was kind and professional when we dropped our dog off, and the facility was clean and well set up for boarding. We were able to get on a plane later in the day will little to no apprehension about leaving Scotty with Carvin's Cove, even though this was his first experience with boarding. When we returned to pick Scotty up the staff was again courteous and professional, and Scotty showed no signs of anxiety or stress, though when we got home he did take a good long nap (Carvin's Cove assigned him some similar energy play buddies while he was there).
We will use Carvin's Cove for all of our future boarding needs."
ANGIE'S LIST non-MEMBER COMMENTS: (2015) Richard P.
"Excellent! We were concerned having just moved to the area about our dog being comfortable and well cared for in a boarding situation. We knew right from the onset that he would be OK given the friendly and loving nature of the owners, as well as the overall set-up. In a beautiful location with plenty of room for the animals to run and interact. When we came to get him, he was clean and happy! I would definitely refer anyone to use these services."
ANGIE'S LIST MEMBER COMMENTS: (2015) Daniel V.
"Kennel was clean and lovely. Staff pleasant and very professional. Best of all, the Dog was very happy and not stressed out. We will be back!"
Angie's List Member Comments: (2015) William H.
"We boarded both of our dogs for 4 nights and they received a bath on the day of pickup.It went wonderfully,and our dogs were well taken care of."
ANGIE'S LIST MEMBER COMMENTS: (2015) Carol R.
"I boarded my dog that I adopted a few months before. She is rescue dog and is very anxious around new people but she immediately made friends with the staff and was very happy when I picked her up. I will definitely board her here in the future."
Angie's List Member Comments: (2014)
"This is the second time we have left our Dog Caymen at Carvin's Cove Bed and Biscuit. Tracee and Kevin are very accommodating, and allowed me to bring Caymen early that morning. We were gone for 5 nights, and they kindly met my daughter with the dog at a nearby store, because they were pulling a 30 ft travel trailer. They are wonderful, and it is obvious that they love what they do, and have a true passion for the animals they care for. I can't think of anywhere, or anyone I would feel more comfortable with, leaving Caymen....and we'll be back!"
ANGIE'S LIST MEMBER COMMENTS: (2014)
"These folks are great. I've been boarding my two Aussies here for five years. The folks there are friendly, helpful, and accommodating. I feel totally confident when I drop my dogs off because the owners live only about 100 ft. away. I simply don't even consider boarding my dogs elsewhere."
ANGIE'S LIST Member Comments: (2014)
"We were going on vacation and the person we normally left our dog with had to shut down due to a family emergency. I checked Angie's List and found Carvins Cove Bed and Biscuit highly rated. I was nervous about someone new, but was headed out-of-town in a few days. I called Tracee McMahon at CCB&B. She was so very nice and reassuring. She asked me all the usual questions. She then personally called my vet and found out my dog needed more shots before coming and scheduled me for their last available appointment before my trip! Wow, what service! Being a relatively new dog owner, I didn't realize that certain shots had to be updated. Anyway, it was a comfort to know that she cared enough to help me through the whole process. She gave me her cell to text her if I felt concerned. I did text her one time. She responded the same day with the fact that my dog was enjoying his new friends and loved playing in the snow. I didn't have to text again because I knew our "baby" was in good hands. The whole kennel area looked clean and modern. The staff looked sharp with a genuine love of dogs. Our dog returned to us happy and healthy. I will definitely make this our new boarding facility."
Additional Reviews (Multi-Source)
Richard Paul (12/2015)
"I'm very particular about who cares for my pup. Tried some other places in the Salem/Roanoke area, and none compare to CCBB. Highly recommended !!"
Charmaine Cundiff Carmack (2015)
"Tracee & Kevin take SUCH wonderful care of our baby, CC! She loves to go & never looks back at me when she is taken to the back. That tail is wagging & I know she is happy! Means a lot entrusting your precious furbabies to people you can truly trust to ensure their care. My dog needs meds that I know are given properly. Great place for a pet vacation! Thanks Tracee & Kevin & family for making CC feel at home."
Veronica B. (2015)
"They took in our dog in on an emergency boarding need, they even came in off hours to take him. He stayed for over a month, very pleased with staff... Our dog seemed happy and well taken care of each time we visited him while boarded and when we picked him up."
Race Ratliff: (2014)
"My wife and I were skeptical about boarding our dogs. We adopted our oldest, a six-year old jack russell, from a shelter and did not think she would do well with any kind of a boarding environment since she hadn't been away from us in the four years that we've had her. However, family and friends all gave Carvins Cove B&B great reviews, so we gave it a try while we were out of town for around four days. Everyone was great to deal with. We were shown around the property and given plenty of opportunity to help them understand what our critters are used to in terms of feedings, treats, and exercise. We were also able to check up on them regularly. By the time we arrived for pickup, we were greeted by two extremely happy dogs. Even better, they were absolutely exhausted when we got them home which means they had plenty of time to play and socialize with other dogs. You can tell that the family running this property has a genuine affinity for dogs, and that makes all the difference in the world. We will happily trust them to watch our critters the next time we need to travel someplace where we cannot take them along."
Caroline Stainback: (2014)
"Our VERY shy rescue dog tells us that she is consistently treated kindly at Carvin's Cove Bed and Biscuit. She does NOT like many people due, we think, to her life before being rescued. Her trust and affection is not easily won....it takes gentleness, play, a kind word and time. Tracy, Kevin and their staff must put those ingredients in during our dog's visits because now, rather than making us feel guilty for leaving (ala pouty looks and dejected stance), our dog marches into the office with tail a-wagging. She licks the owners and prances to the kennels with them. She then meets us with the same happy attitude when we pick her up. -prices are reasonable -scheduling is important; make sure to call for drop and pick-up times -the owners and staff are very easy to talk with -WELL-worth the drive to Carvin's Cove."
Melissa Blount: (2014)
" I am not comfortable leaving my dog anywhere else. Well ran, clean and I know my dog is getting the absolutely best TLC while I'm away. The owners are fabulous. Can't say enough good things about Carvins Cove Bed & Biscuit!"
"Chief loves staying at Carvins Cove under the new owners. This has been the best place in Roanoke that he has stayed. He doesn't come home stressed from his stay. I don't worry about leaving him there when we travel."
Sara Taylor Vandyke: (2014)
"I'm so glad to have found a place we trust to watch our cats while we're away. The staff did a wonderful job and were very friendly and helpful. I have no doubt that our pets were well looked after."
Laura Evelyn Spafford: (2014)
"This is a great place for your large or small dog to spend a night without you. He or she will be well looked after, played with, pampered, and get to play with the other dogs of the same size range. I was really apprehensive to leave my furry friend there, but we've been back numerous times, and she is always happy to run away from me to the adventures awaiting her inside. This is a real recommendation in my view!"
"I'm always greeted with friendly caring people. I trust my dogs are being well cared for. And they take Pits! Where so many places do not! Highly recommend them!"